If for any reason you are not fully satisfied with your item(s), please contact us immediately at info@lot15chs.com and we will work with you to set up a replacement item(s).
We have a 30-day return policy. Returned items must be in the same condition that you received them, with tags, and a receipt or proof of purchase. To initiate a return or replacement, please contact us at info@lot15chs.com to make arrangements. You are responsible for any return shipping fees.
Exceptions / non-returnable items
Certain types of items cannot be returned, such as custom orders or personalized products, or personal care goods (such as beauty products).
Upon approval, you’ll be automatically refunded on your original payment method.
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